Job Docket
Job No.Not yet assigned — this one is yours.
- Called
- After hours? Still answered.
- Where
- Epping · Reservoir, VIC
- Problem
- Water where it shouldn’t be.
- Action
- Stop it. Find it. Fix it properly.
- Price
- Agreed before we start
Licensed plumbers · Epping & Reservoir · After hours answered
Priced before
we start.
Blocked drains, burst pipes and hot water across Melbourne’s northern suburbs. You get the number first and a straight answer about what is actually wrong — not after the job, before it.
- Licensed & insured
- Compliance certificates
- We leave it clean
Right now
What is it doing?
Emergency
Blocked drains
“The sink is filling up and it smells.”
Emergency
Burst pipes & leaks
“There is water where there should not be water.”
Emergency
Hot water
“The shower went cold.”
How we work
No surprises. That is the whole promise.
01
Price first
You get the price before we start, not after we finish. If it changes, we stop and tell you why.
02
After hours
Burst pipes do not wait for business hours. Emergency calls get answered outside them.
03
Licensed work
Licensed and insured, with a compliance certificate where the work requires one.
04
Left clean
We put down drop sheets, take the old unit away, and leave the room the way we found it.
What we do
The whole house, not just the leak.
Blocked drains
The sink is filling up and it smells.
Burst pipes & leaks
There is water where there should not be water.
Hot water
The shower went cold.
Taps, toilets & fixtures
It drips, it runs, it will not stop.
Gas fitting
Something gas needs connecting — or checking.
Roofs & gutters
It only leaks when it rains hard.
Renovations & new work
The bathroom is coming out on Monday.
Notes from the van
The Job Book
- 28 August 2026
Where your water main is, and why it matters at 2am
The single most useful thing you can know about your own house. Two minutes now, and a burst pipe becomes a wet floor instead of a flooded one.
Read more →
- 27 August 2026
What Homeowners Should Avoid When Drains Gurgle
Read more →
- 23 August 2026
Leak Slowed? What to Do if Ceilings Sag
Read more →
Straight answers
The questions we get asked most.
Do you charge a call-out fee?
You get a price before any work starts, and you can say no to it. Ask when you call and we will tell you exactly what attending costs and whether it comes off the job.
Do you answer after hours?
Yes. Burst pipes, no hot water in winter and drains backing up into a house are not next-week problems. Call and you will get a person.
How fast can you get here?
It depends where you are and what else is running that day. When you call we will give you a real window rather than an optimistic one, and tell you what to turn off in the meantime.
Will you tell me what it costs before you start?
Always. If we open something up and it turns out to be a bigger job than it looked, we stop and talk to you before continuing. No surprises on the invoice.
Is it worth repairing my hot water system or should I replace it?
Depends on the age, the fault and what it would cost to run afterwards. We will tell you which way we would go and why, including when the honest answer is that a repair will only buy you a year.
Do you do the paperwork?
Where the work requires a compliance certificate, you get one. Keep it — it matters when you sell, and it matters to your insurer.
Still dripping?
It will not fix itself.
One call, a straight answer, and a price before anyone touches anything.